Experience IT Professional

Building robust solutions for the future.

About Me

My name is James Conley, and I am a results-driven IT professional with a passion for innovation and problem-solving. With expertise in system infrastructure, data analysis, programming, cloud computing, and cutting-edge technologies, I thrive on tackling complex challenges and delivering impactful solutions.

Over the years, I have cultivated a versatile skill set that spans systems engineering, database management, programming in multiple languages, and implementing enterprise cloud solutions. I pride myself on my ability to understand the broader capabilities of diverse technologies and dive deep into the specifics when the need arises.

My professional journey includes impactful roles, such as a Senior Application Systems Engineer at Wells Fargo, where I streamlined user administration processes and collaborated on large-scale migrations, and as a Programmer/Analyst for the Department of the Interior, where I developed automation solutions that enhanced operational efficiency.

Beyond my technical expertise, I am passionate about the transformative potential of automation, artificial intelligence, and emerging technologies. The rapid pace of innovation within the tech industry fuels my drive to stay ahead of the curve, constantly learning and evolving to build robust solutions for the future.

Whether I am optimizing workflows, ensuring compliance, or mentoring team members, my goal remains the same, to deliver excellence and empower those I work with.

Skills

Systems Engineering

Windows Server
Red Hat
CentOS
Solaris

Database Management

Microsoft SQL Server
Oracle Database
PostgreSQL
MySQL
MariaDB

Programming

HTML
CSS
PHP
Python
Java

Cloud Computing

Microsfot Azure
Google Cloud Platform
Amazon Web Services

Artificial Intelligence

Machine Learning
Large Language Models
Chatbots
Prompt Engineering

Automation and Scripting

PowerShell
Bash and SH
Visual Basic

Reporting Applications

SQL Server Reporting Services
Power BI
Tableau
SAP Crystal Reports

Troubleshooting Tools

Wireshark
Fiddler
SQL Profiler
Performance Monitor

Experience Timeline

Senior Application Systems Engineer

Wells Fargo | 2017 - 2024

  • Subject matter expert for NICE Call Recording systems.
  • Streamlined user administration with SQL and automation tools.
  • Collaborated with teams for large-scale system migrations.
  • Developed Power BI and Tableau reports for compliance and auditing.
  • Automated hardware validation using PowerShell scripts.

Programmer/Analyst

Department of the Interior | 2015 - 2017

  • Developed automation using shell scripts, PHP dashboards, and SQL scripts.
  • Created custom monitoring solutions across multiple platforms.
  • Designed and deployed projects for application upgrades and replacements.
  • Addressed security findings on managed application infrastructure.
  • Maintained a knowledge base wiki for internal and external users.

Client Support Engineer

NICE Systems | 2013 - 2015

  • Provided Level 2 support for telephony recording and analytic software.
  • Troubleshot application-level issues using SQL and application logs.
  • Configured and maintained VOIP and traditional telephony systems.
  • Deployed system updates and documented resolution steps.
  • Exceeded customer satisfaction and quality metrics.

Contact Me